Hi guys,
I can't workout how to set a custom timeframe for basic reports such as email sent, opened, etc. It locks me into one of the fixed periods which is ridiculously limiting for anyone monitoring their results. I worked out a way to get a custom range for sales data but the other metrics need that breakdown as well. I'm sure the answer is pretty simple?
Otherwise, is there a way to export the data so I can run the reports myself?
Cheers, Troy
For dashboard metrics, we do have custom date ranges available in version 4.0. See the video on this page, starting at 2:25, for an explanation of the date ranges in 4.0. Here's a screen shot:
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I think we have a feature coming that will help you out very soon.
Additionally, when you create those Dashboard metrics, they're clickable so they take you to the group of contacts that meet the Dashboard criteria. You can export those contacts as well. :)
