Post

2 followers Follow
0
Avatar

Why does Chrome show my page as "Not Secure"?

Frank Hagan

I never had a problem before, but now when I add an opt in form or order form to my website people using Chrome get an ugly "not secure" message in the URL bar. If they use incognito mode, the notice is there even if there isn't a form on the page. Do you know what this is?

 

Answered

Official comment

Avatar

In late October of 2017, Google Chrome released a significant change to the way sites without HTTPS encryption are displayed in the search bar. If your visitor is using incognito mode, or you have any kind of input form on the page, Chrome will display the "Not secure" message:

In order to avoid this, add a SSL security certificate to your website. Check with your webhost about adding one. Depending on your use case, a SSL certificate may be under $20 per year.

For Pages you host using any of the Ontraport domains, or for your custom domain that is pointed toward our name servers for landing pages, we will auto-redirect to the SSL version of the page as of June 20, 2019. You can disable this for PURLs by unchecking the box "Don't force HTTPS ..." on the Publish dialog. 

To make previously published pages redirect to the SSL version, make sure it isn't used as a PURL (such as a thank you page for a form), and open it for editing. Click the Publish button and uncheck the "Don't force HTTPS ..." checkbox. Note that many of our domains used previously did force the HTTPS version, as do any pages with order forms on them. You only need to open the page again if it does not redirect automatically. 

Ontraport hosted WordPress sites do not have SSL security certificates available yet (we are working on a solution for those sites). If you are using order forms on those sites we recommend you move the site to a third party host and purchase a SSL certificate. 

 

Frank Hagan
Comment actions Permalink

Please to leave a comment.

3 comments

0
Avatar

Hi Frank, any update on the above?

I am using my own domains and unless I enter the https:/ the site doesn't automatically redirect.

 

thanks,

 

Chris

Christopher Fyfe 0 votes
Comment actions Permalink
0
Avatar

Hi Chris - have you opened the pages for editing and made sure the checkbox next to "Don't force HTTPS ..." is unchecked? All existing pages will have that checkbox checked so we don't break any PURLs. You can open existing pages and uncheck the checkbox, then save and publish the page again. Assigning the redirect may take a few minutes.

Also make sure you visit the page in a new browser, private mode, or without any cookies enabled as the browser will also cache the last page visit status in some cases.

If all that fails, please open a support ticket with us! You can chat in from https://ontraport.com or use the chat link in the help menu in Ontraport (click the question mark icon in the lower right). 

Frank Hagan 0 votes
Comment actions Permalink