Official comment
We do have this as a project to modify the way states are displayed and selected, but I don't have an ETA yet.
Many Countries do not allow user to select their relevant State. This can cause confusion from customers, who do not know to scroll to the bottom to pick "My State is not listed".
Most address selection tools online allow users to pick their correct State. It would be great to have this for all Countries.
Thank you.
We do have this as a project to modify the way states are displayed and selected, but I don't have an ETA yet.
Please sign in to leave a comment.
Thanks for your feature request.
We currently have states for those countries where we are most active that also require a state field (most countries do not use states in their official address schema). Some countries that use states or provinces, like Argentina and China, are not listed yet due to lack of access by our customers. We're certainly open to adding specific states in the future.
Frank, you're about the only site on the entire internet, let alone a platform, that doesn't just use normal Country and State dropdowns per https://support.ontraport.com/hc/en-us/community/posts/360020744834-Fix-Country-State-order-forms-to-be-non-US-centric
And it's not about where your customers are, it's about where THEIR customers are.
I get complaints about this all the time.