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Can I just show the Australian states on my ONTRApages / forms?

Partners Team

I don't want all of the USA states to show, I am in Australia and I only want the AU States coming up. Can I move them to the top or something?

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ONTRAPORT Pages now has the ability to do this! See this article for more details!  But here's the short version:

Follow these steps to edit the dropdown values:

  1. Select a new Default value to show. Normally you would select the first state or province listed in your country.
  2. Click the Hide All button at the top. All of the circles will be filled. 
  3. Click on the filled circle next to the states or provinces you want to include.
  4. At the very bottom of the list click on the "My state is not listed" entry to provide a way for international clients to nevertheless register.
  5. Click Okay to save your selection.

This is coming soon to ONTRAforms also!

Frank Hagan
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ONTRApages v3 will include support for selecting the exact State entries you want to appear in the drop down. It is due out in the next 30 to 60 days. 

Frank Hagan 0 votes
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Hi Frank, this is a good start. But can we make this change the states list based on which country is selected, then make the default Country then State, and pre-fill it based on GeoIP / contact record and/or URL parameters?

i.e. if I arrive at an order form from the US, it would pre-fill USA and pre-filter USA states.
If I arrive at an order form from the US, it would pre-fill USA and pre-filter USA states.

Also, "My state is not listed" doesn't really help. We need state information for successful delivery. Unless there's something I'm missing, I only see USA, Australia and South Africa.

A related issue to the above is that the states show (AU) Victoria, not Victoria, which a) you're the only website on the planet that does this so it's confusing and b) it breaks typing to select values.

Basically the whole way you've designed states and countries on forms is unusal and needs to be brought into the well-established standards that every major application on the internet, and most of the minor ones, follows. Here's Shopify for instance:

https://cl.ly/8f4d8a843a65

Also, as it's easy to get hold of the entire globe's country:state mapping, this should be loaded too.

David Kellam 0 votes
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