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How do I handle changes made to a scheduled broadcast?

Partners Team

If I schedule an email broadcast for a later time/date and make edits to the email before the scheduled send time, will the scheduled email broadcast send the newest version of my email or do I need to delete the broadcast and re-schedule the send?

Furthermore, if the initial broadcast was scheduled to send to a group of 200 people, but prior to the send 100 new contacts were added to that same group, will the scheduled broadcast account for those new contacts?

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You can't actually change a broadcast that has already been scheduled, but you can cancel it and reschedule a new broadcast with the changes made! Here's a video showing how to cancel a broadcast: http://screencast.com/t/T3JuzZYc

To answer your second question, the broadcast will not be automatically sent to the additional 100 contacts who were added to the group after the broadcast was scheduled.

You can use a Date Sequence instead to send the email to everyone! Add the group to the Date Sequence containing the email. Then, configure a Rule to add all relevant contacts who are added to the Group to the Date Sequence. For example, if your Group is based on the condition "Contact Tags Contains Free Download," your global Rule would fire when contacts are added to the Free Download Tag. The action of the Rule would add the contacts to the Date Sequence, which will send the email at the future time you have scheduled.

Frank Hagan
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Are there any plans to modify this?  I like all of the features of the scheduled mailings (and the ability for extreme group segmenting) without the need to create a plethora of date sequences for a limited time use. One would think that the scheduled broadcast could function in similar ways as a sequence (pulling in the up to date message template and group list) fairly simply.

Brett Phillips 0 votes
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