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FollowAdjusting Font Size & Type of Font in fields.
I recently had the below chat exchange with a chat specialist at OP. We really have used the font type and font size when editing our fields internally.
We noticed that when editing sections of our portal we no longer have the option to change fonts/font sizes. These are the pages we are editing:
https://app.ontraport.com/#!/o_departure10015/edit&id=1025&components_pane_nav_tabs=tab_5
This was the response I received:
We recently released a new feature surrounding rich text fields to make them usable as fields on landing pages that contacts could format on a form and also have these rich test fields available to be used as merge fields, displayable within pages and email messages. From what I am seeing within that feature doc update, the manual font size/style control was removed and the font style control was upgraded to match the style of pages, so when used in app, the style would match the fonts of Ontraport Pages. When the rich text field is added to a Page, the styles will match the font styles specified in that Page's font style settings.
i see. ok, is there not any way to go back to the normal way for these pages? They are not used as "live landing pages" and are only seen internally.
This update was applied across all objects and accounts, unfortunately. This could be V1 of this feature and it would be a good idea to place a feature request for this functionality for these rich text fields to see if the team could re-add that customization when editing these fields within a record. Feature requests are also a good way for the Product team to receive feedback on these items and give them more of an idea of how this feature prefers to be utilized by users.
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