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How do I follow up with contacts who opted into SMS but didn't finish?

Matthew Bixby

I don't have any of their other contact information, and I don't want to have to go through each contact one by one.

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You can add the SMS number Field as a column to the contact record. Then make a Group for all contacts with SMS filled in and a blank name, email, or whichever other Field. That should give you everyone you need. You can even sort by Date Added if you know when they would have started on the opt-in funnel.

Matthew Bixby
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