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Global Date and Time setting for the account

Robin LaCross

Our team is spread around the world. We notice when team members from Africa set up a timer on an ontrapage that it's 12 hours off from the time that was set. For example. Our business is based in pacific time. We set a count down timer for 2 weeks from now... 4/26 at 1 pm. Because our page designer lives in Africa that timer showed 13 days instead of 14 days (the timer didn't match on our sales page which is how I realized there was a problem). Its a little annoying to have them have to calculate that the time would be in their time zone and set the timer for that... what if someone in pacific time saves the page afterwards and it updates to the weird time that it was set to.

It seems like it would make a lot more sense for an email that is scheduled to send emails based on where the business is located not where the person doing the task is located. And to set timers according to when the sale expires in pacific time where the business is located in stead of figuring out what time that would be from other time zones around the world. 

 

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Thanks for your feature request! Managing time zones is always a challenge for any software.

First, I wanted to mention that you can set emails to be sent at a specific time in the contact's time zone in Campaigns. The Wait element right before the Send Email element includes a drop down to specify the timezone. 

Timing for things like broadcast emails, timers on pages, etc. do use the time zone of the computer they are logging in from; displays of date and time people opted in, purchased products, and the like are also converted to the viewer's time zone. That is the default used by programs like Google Calendar for events, so we're not unusual in that regard. 

We'll keep this open to see if people want to have a setting for a global date and time zone to be used for all users logging into the account. 

Frank Hagan 0 votes
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