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need ability to set group conditions based on date a tag changed (like you can in dashboard)

Michael Aaron

i noticed in the dashboard that I can create a trigger based on the date that a tag was set. But if I try to do this in "Groups" (under contacts), I can only do it based on date they were added or date a field changed (not date a tag was applied). Is this a bug? I get two sets of info depending if I am looking at dashboard or group.


After talking with OP support, they said that with Groups you can only set criteria based on field values or the presence or absence of Tags. There is no field that updates when a Tag is added (But you can create a custom field that does this in a Campaign) so by default there is no way to do this in a Group. To do this in a Campaign, you would have a "Added to Tag" Trigger that would then set the date of that custom field to "Today" and that would add the date in. Then when you built a Group of Contacts who had a date set for that field you could sort by when they were given the Tag.

It's really strange that you can do this in the Dashboard, but not in Groups... and therefore, when you try to pull the same data to verify something, it doesn't match.  

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