Official comment
We have corrected this! Now when an error occurs the first form field with the error will be highlighted and the viewport adjusted so that the user sees the error.
Contacts Say my forms are broken (Nothing happens when they hit submit) when in fact they are just missing a field to enter in the form. Currently, when a contact attempts to submit a form/page, the button is clickable but nothing happens. They were asking if there is a way to have the page scroll or navigate itself to the required field that still needs to be entered in order to fill out the form.
We have corrected this! Now when an error occurs the first form field with the error will be highlighted and the viewport adjusted so that the user sees the error.
Please sign in to leave a comment.
Doubling down on this one! Super important because when someone clicks "Submit" on a checkout page, the user has no idea what field didn't get populated correctly.... so they just sit there on the page.
Adding a "scroll" feature in the script to the exact field that needs to be filled in would GREATLY help the customer experience! :)