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Automation mapping the journey of contact/deal

Katharina Affridi

It would be good to see the journey a contact or deal has taken through an automation, so you can check and see if anything is wrong or if its running as it should

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Here's how to find where a contact (or other object record such as a deal record) journeyed through an automation. Click here for video demonstration.

1. Find and copy the contact ID/object ID of the record you want to search for
2. Open the automation you want to search and make sure you're in Performance mode
3. Edit the url by adding &contact_id=[CONTACT ID #] to the end of the url.
4. Hard refresh your browser

 

Rochelle Yoshida
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