Post
FollowMenu layout for Contacts + Inbox
When there is an account with only contacts, automations, forms, messages, etc si separately on a side. It is not part of the contacts sub-menu.
When you add a custom object (like Deals or Company), all of these are moved under Contacts. Because suddenly, there are other automations, messages, etc that belong under that custom object, and it would not be clear which object the automations, messages, etc are for.
This is all great and works perfectly. The issues starts when there is a combination of only having contacts and inbox. Inbox has its own automations, messages, rules, etc, but since it is not considered a custom object, the automations for contacts are not under contacts, but sitting next to inbox. This makes it confusing. I understand that this is for historical reasons, this idea was put in place before inbox and it's been working great. Can this be updated so that when you have just the contacts and inbox, everything that is for contacts (automations, rules, messages) stay in the menu under contacts?
More details in ticket 866413.
Thank you
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