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Contact Log "status column" update.

Michael Cheich

Everybody knows the contact log is the best thing ever in OP (or they should know :)

It helps me see in a simple format what a specific contact is up to and really dig in - it's simply a great tool.

The status column in the Contact Log has a green check that I do not believe is that informative anymore, since it reports "opens" for emails (or at least that's what I think it means?)

I think I would rather have a column that shows a green check if the contact "clicked any link" in an email, or even, "number of unique link clicks", or "total clicks".  That would be more useful in my opinion.

Thanks!


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Thanks for suggesting this. You are right that the green check mark appears for any interaction for an email, including email opens and link clicks. And email opens are not an accurate measure of interaction as iOS 15 opens each email prior to delivery. 

We will be looking at this and are interested to see how much interest there is in more detailed reporting in the Contact Log. 

Frank Hagan
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