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Merge Contacts option within individual contact view

Kelsey Tonner
 I would love a Merge Duplicates type tool added to the individual contact view. I regularly need to quickly merge to contacts (usually because they have used 2 contact records - each with a different email. Would like to be able to select 'Merge contact with' and then search for another contact without having to search the whole database for duplicate entries.  Thanks!

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Yes when we find a duplicate it would be nice to be able to merge them from the actions tab instead of going through the settings and then merge tool.  

KKJ Admin 0 votes
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Yes, I would love this. I find the current duplicate detection process cumbersome. This would be amazing.

Kristan Bullinger 0 votes
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This would be a valuable feature to me. I also have to figure out which email the customer has bought a subscription or a product from and make certain I don't lose that in the merge. Currently, it's hard to know without clicking inside each contact's purchase history to find out which email to keep for instance. Having a merge available from the contacts tab would be fantastic.

Mark Kennedy 1 vote
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This is something I've wanted for a few years now - would be SUPER handy and save lots of time!

Rob Clarke 0 votes
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Yes, please, we often have customers that use a different email for a purchase than their opt-in and the current merge tool is too cumbersome to quickly fix this. Plus our usually ends with an error.

Cecilia & Jason Hilkey 0 votes
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