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Custom Object Search Functionality

Seth Barrus

When searching in contacts, results appear that contain the search terms in any order. When searching in custom objects, the search terms have to exactly match the record in order to appear. Can you make the the custom object search the same as the contact search?

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Hi Seth,

Can you clarify what you mean by that?

Are you referring to how search matching works, for example exact match vs contains, or something else entirely? A quick example would help.

Thank you!

Foued Sassi 0 votes
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Yes, exactly. In contacts, it appears to be contains and in custom object searches it appears to be exact match. For instance, if I search for a contact named Smile Dental Studio in contacts by typing in Smile Studio, it will pull up the correct record. If I use the same search term in a custom object, there are no results.

Seth Barrus 0 votes
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Hey Seth! I went about testing this and I believe this is actually a bug. If you submit a ticket to our support team, they can get you taken care of.

Product Team 0 votes
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Just following up here, Seth! I went ahead and created a ticket with suppot on your behalf. Let me know if you have any questions!

Product Team 0 votes
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