Company Blog Support
Frank Hagan


    Back to Top

    Adding Tax Types to ONTRAPORT


    ONTRAPORT's Order Forms include the ability to add taxes to the purchase. Through the use of Rules, the tax can be applied based on the content in any of the order form's billing or shipping fields, making it easy to collect taxes on a national, state or even city level. 



    Setting Tax Rates

    1. Click Sales > Settings and select the Tax Types link.  Show me

    2. Click the New Tax button.  Show me

    3. Name the tax rate, and enter the rate in decimal number format.  Show me

    4. Add as many tax entries as needed for your business.  Show me

    Adding Tax Rules to Order Forms

    1. On the ONTRAforms Order Form, select the Product Grid item.

    2. In the Taxes section, click + Add A Tax Option.

    3. Select the tax to add to the form, and click the Rules double arrow icon to open the Rules dialog.  Show me

    4. In the Rules dialog, select the field and value to match and click Done. In this example, the Billing State must be equal to California for this tax rule to be applied.  Show me

    5. Add additional tax rates and configure the tax rules as needed.


    Other Resources

    For guided step-by-step instructions within your account use ONTRAPORT Projectslink:

    1. Click ONTRAPORT Projects at the bottom right of your account.

    2. Click + Find More Projects.

    3. Search for the ONTRAPORT Project named Charge Taxes Based on the Location of the Buyer.

    4. Follow the steps in the ONTRAPORT Project to set up your tax rules.



    Q. The field I need to match to create a tax rule isn't in the dropdown!

    A. The fields must appear on the Order Form. Make sure the billing fields are present before configuring your tax rules.

    Q. Can you hide the taxes and just include the total amount for things like VAT?

    A. No, not using the tax rules shown here. Instead, adjust your product price to include the tax amount.

    Q. Are there other automated tax solutions that integrate with ONTRAPORT?

    A. Not at this time. Our integrations team is always willing to work with other software vendors wishing to integrate with us. Have them contact us at


    Articles in this section

    Created - Updated
    Have more questions? Submit a request


    Powered by Zendesk