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Frank Hagan
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    GDPR, Privacy Shield and ONTRAPORT

    About GDPR and Privacy Shield

    Applies to: All ONTRAPORT accounts.

    GDPR (General Data Protection Regulation) is a new set of rules - effective beginning May 25, 2018 - imposed by the European Union on all organizations worldwide that collect or process data about EU citizens.

    It’s a complicated set of regulations, and we are not attorneys so you’ll want to do your own research on GDPR compliance and handle it appropriately for your organization.

    Privacy Shield: ONTRAPORT complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework(s) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and/or Switzerland to the United States.

    Please refer to our legal notices in our Terms of Service for more information.

    How do I make a ...

    We strongly advise you to seek out professional legal advice on the requirements of the GDPR for your business in your country. From what we can see, requirements and enforcement may vary from country to country, and we don't feel there is a single solution for every business. You may get some specific recommendations from your attorneys for changes to opt in and order forms, etc. See the ONTRAPORT and GDPR article for methods to accomplish some of the recommendations we have heard about.

    What about Safe Harbor?

    The U.S.-EU Safe Harbor certifications are no longer a valid mechanism to comply with EU data protection requirements when transferring personal data from the European Union to the United States. While ONTRAPORT remains on the final October 31, 2016 listing of the U.S.-EU Safe Harbor Certification List it cannot be used as proof of your compliance with the GDPR and Privacy Shield.

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